Teams Phone with Calling Plan
All-in-One Communication Solution for Businesses
Teams Phone with Calling Plan combines the Teams Phone SMB (Microsoft 365 Business Voice) and Enterprise (Teams Calling Essentials) bundles into a single service.
The new plan is available for purchase on the Ingram Micro Cloud Marketplace. On March 1, 2022, Business Voice will be phased out.
Why is Business Voice Being Phased Out?
The objective is two-fold.
To begin with, this is done for the sake of simplification. The services have been combined to make the purchasing process easier and to avoid any potential misunderstandings with partners and customers.
Second, it serves as a reason for realigning Audio Conferencing. Beginning March 1, 2022, audio-conferencing will be included as part of the core meeting value with all Teams-inclusive SKUs.
What is Teams Phone with Calling Plan and What Are Its Benefits?
Teams Phone with Calling Plan is a cost-effective and easy-to-use communication solution for small businesses. Users may make phone calls from anywhere, on any device, including laptops, smartphones, desk phones, and conference rooms, with the new SKU combining calling, chat, meetings, and collaboration into a single app.
It combines two fundamental telephony components into one package: a phone system and a domestic calling plan. Only a phone system and a domestic calling plan will be included in the new voice bundle. Starting March 1, 2022, all Teams-inclusive Microsoft 365 and Office 365 SKUs will include audio conferencing functionality, which was previously only accessible as part of Business Voice.
In addition to the three markets (US, UK, and Canada) where Business Voice is presently available, the new Teams Phone with Calling Plan SKU will be accessible in 30 new markets.
January 1, 2022
- “Teams Phone with Calling Plan” SKU went live.
- 30-day FREE trial for customers to experience all the features of the paid Teams Phone with Calling Plan subscription. Includes up to 25 users.
March 1, 2022
- New customers are directed to the new bundle- Teams Phone with Calling Plan (via Partner or web direct)
- Business Voice is no longer available.
- Customers who purchased Business Voice before this date will continue with their Business Voice subscription until its expiration date.
- Audio Conferencing functionality will be included in all Teams-inclusive Microsoft 365 and Office 365 licenses.
May 31, 2022
- Until May 31, 2022, customers can add Audio Conferencing to a Microsoft 365 or Office 365 subscription for free for up to 12 months.
Packaging and Pricing
New customers should be directed to the Teams Phone with the Calling Plan bundle.
Replacement of Business Voice
Existing Business Voice customers will not be impacted immediately. They'll keep using Business Voice until their subscription expires, at which time they'll be forwarded to the new Teams Phone with Calling Plan SKU for renewal. They can also extend their Business Voice subscription for one term till June 30, 2022. Business Voice will be phased out on March 1, 2022, so customers should be directed to Teams Phone with Calling Plan.
What is the Best Way for Partners to Receive Teams Phone with Calling Plan?
A business must have a Microsoft 365 or Office 365 subscription that includes Microsoft Teams to use the Teams Phone with Calling Plan. Microsoft 365 Business Basic, Business Standard, Business Premium, F1, F3, E3, A3, and Office 365 F1, F3, E1, E3, A1, A3 are all eligible subscriptions for Teams Phone with Calling Plan.
Is Teams Phone with Calling Plan Also Available as a Standalone Product?
No. At this time customers must be on an eligible Microsoft 365 or Office 365 subscription to add-on Teams Phone with Calling Plan.
Are you ready to transact this cost-effective and easy-to-use communication solution for small businesses? Transact Teams Phone with Calling Plan on Ingram Micro Cloud Marketplace today.
Category Platform & Product Updates
Written by Briana Lau
Published on January 24, 2022
Briana Lau, Global Business Development Lead, Microsoft Modern Work, Ingram Micro Cloud
Briana leads Ingram Micro Cloud's Microsoft Modern Work portfolio business globally. She's responsible for developing strategies, driving new initiatives and launching customer-focused campaigns and incentives for indirect resellers.